8th December 2021

Core values for the BIG TOM franchise

  The number one priority for BIG TOM franchisees is to maintain safety for customers and other road users.  We incorporate many techniques to nurture this […]
7th December 2021

Data Privacy for BIG TOM Franchisees

Data Privacy for Franchisees This policy (together with our terms of use in the BIG TOM Privacy Policy) set out the basis on which any personal […]
7th December 2021

Privacy Policy BIG TOM Driving School Franchise Ltd

Privacy Policy BIG TOM Driving School Franchise Ltd Notice of Privacy Policy for BIG TOM Driving School Franchise Ltd This privacy policy explains how we use […]
23rd November 2021

Helping people to learn how to learn

At its very core, this is what BIG TOM does in barrel loads. We help people to learn how to learn. We make learning easier. How […]
12th November 2021

Communication Skills

When you are working with a pupil while providing in-car driving training, clear communication is essential. The effective two-way communication that driving instructors should find so […]
3rd November 2021

BIG TOM Driving School Franchise Wellbeing Charter

Introduction from Franchise Owner, Tom Ingram:      Never before have there been so many pressures placed upon the day to day working of driving instructors. The […]
19th October 2021

Releasing your potential

One of the reasons that BIG TOM has developed a reputation for outstanding customer service is that our culture releases the potential that we all have […]
15th October 2021

First-Class Teaching Techniques

Your BIG TOM driving instructor qualifying training is effective, revolutionary and gets results! When you come on board with us to start a new career, you […]
14th October 2021

A winning combination

The combination of dynamic response + quality training is what makes for a successful driving school It is the passion and dedication to our values that […]
3rd October 2021

Above national average driving instructor performance

The DVSA monitor driving instructor performance over 4 criteria and provide driving instructors with their 12 monthly performance via the ADI Driving Test Data Report When […]
22nd June 2023

Transparent Communication

How does a driving instructor avoid customer dissatisfaction?  One of the most important aspects of providing a service is transparency in communications. Customers want to know what […]
20th June 2023

The Daily Workload

The daily workload for a BIG TOM franchisee looks and feels entirely different to that of a driving instructor who only provides pay as you go […]
15th June 2023

What really counts is not always counted

The BIG TOM Driving School Franchise has systems in place to capture customers’ feelings about their experience with us. But of course, not everything that is […]
12th June 2023

Purposeful questions

You are a recently qualified driving instructor, providing driving training on the subject of the “Emergency Stop”. You feel comfortable knowing the subject well. But you […]