Helping people to learn how to learn
23rd November 2021
Data Privacy for BIG TOM Franchisees
7th December 2021

Privacy Policy BIG TOM Driving School Franchise Ltd

Notice of Privacy Policy for BIG TOM Driving School Franchise Ltd

This privacy policy explains how we use personal and sensitive personal data we collect about you when you use this website.  We respect your privacy and are determined to protect your personal data.  The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from).  For our policy relating to existing BIG TOM franchisees refer to Data Privacy for BIG TOM Franchisees. We’ll also tell you about privacy rights and how the data protection law protects you.  This privacy notice is provided in a layered format so you can click through to the specific areas set below.


Who we are and important information

This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you make an enquiry for joining our franchise.  This website is not intended for children and we do not knowingly collect data relating to children.  You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.  This privacy notice supplements the other notices and is not intended to override them.

Data Controller: Tom Ingram is the controller and responsible for your personal data.  For all data matters contact:

We do not provide sensitive data to ANY third party.


The personal data we collect about you

We may collect, use, store and transfer different kinds of personal data about you that you have provided on our “CONTACT” page. This initial contact information is only used for initial contact and marketing-related material from BIG TOM only (no third parties). For the subsequent use of personal data beyond the website, please refer to Data Privacy for Franchisees.  We do not collect any Special Categories of Personal Data about you, nor do we collect any information about criminal convictions and offences.

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.  In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.


How we collect your personal data

Direct – you may give us your details by filling in the “CONTACT” page details on the website or emailing/calling us direct and ticking the consent box to confirm agreement to this Privacy Policy.


How we use your personal data

We will only use your personal data when the law allows us to.  Most commonly, we will use your personal data in the preparedness of a contract or entering into a contract.  Legitimate interest and to comply with legal obligation uses fall under GDPR.  The sole purpose for which we will use your personal data is only to aid initial contacts including marketing material.  There is no use of personal data for third-party marketing.


Who we share your personal data with

Data collected from this website via the “CONTACT” page is not shared with any person(s) outside of the BIG TOM Driving School Franchise organisation. Your consent can be withdrawn at any time simply by emailing us with “unsubscribe”.


Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  In addition, we limit access to your personal data to admin who have a business need to know.  They will only process your personal data on our instructions and they are subject to a duty of confidentiality.  We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.  To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.


Your legal rights

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

to request a copy of it, to request we correct any inaccurate or out of date data, to request it be deleted where it is no longer necessary to retain such data, to withdraw your consent to the processing of it at any time.

In addition to those rights:

to request we provide you with your personal data, when there is a dispute in relation to accuracy or processing to request a restriction is placed on further processing, to object to our processing of personal data, where applicable

If you wish to exercise any of the rights set out above, please contact with subject heading “FAO: Data Controller”.  We will try to respond to all legitimate requests within one month.  There is no fee.  If the request is clearly unfounded, repetitive or excessive then we may refuse to comply with your request in these circumstances.  We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Please keep us informed if your personal data changes during your relationship with us.  It is important that the personal data we hold about you is accurate and current.

Queries/Requests/Concerns – In the first instance contact the Data Controller via  If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the ICO on 0303 123 1113 or and quote reference ZB248426

This version was last reviewed 19/01/2024