Our use of technology in everyday living adversely affects our emotional well-being – digital dementia. Sometimes, our minds need some downtime to recharge. A pause, so […]
We claim to “revolutionise” driving training because we do not accept that learning to drive HAS to involve pupils taking one or two-hour driving lessons per […]
One of the obstacles that deter driving instructors from creating tremendous value for customers is the belief that they know what is best for the customer […]
Providing safe driving training is a crucial value of the BIG TOM franchise. Our record on road safety while training is exemplary. We take great pride […]
The problem is relatively simple but is one of the leading causes of increased fear and anxiety among driving instructors, and it was introduced in a […]
A Christmas message from owner of BIG TOM, Tom Ingram “Wishing everyone reading a very happy and peaceful Christmas. Let’s hope that friends and family can […]
Driving instructors will often complain of a sense of loss of control of their work schedule, typically involving the following: A ‘pay as you go’ driving […]
We all suffer from bouts of self-doubt where we don’t feel confident in ourselves at certain times. Driving instructors are particularly susceptible to this due to […]
How does a driving instructor avoid customer dissatisfaction? One of the most important aspects of providing a service is transparency in communications. Customers want to know what […]
The BIG TOM Driving School Franchise has systems in place to capture customers’ feelings about their experience with us. But of course, not everything that is […]
You are a recently qualified driving instructor, providing driving training on the subject of the “Emergency Stop”. You feel comfortable knowing the subject well. But you […]