4th July 2023
Click HERE to view our Franchise Presentation – 04/07/2023
3rd July 2023
In this blog we discuss the manner in which a driving instructor’s competence changes with the passing of time and what factors affect the change and […]
22nd June 2023
How does a driving instructor avoid customer dissatisfaction? One of the most important aspects of providing a service is transparency in communications. Customers want to know what […]
20th June 2023
The daily workload for a BIG TOM franchisee looks and feels entirely different to that of a driving instructor who only provides pay as you go […]
15th June 2023
The BIG TOM Driving School Franchise has systems in place to capture customers’ feelings about their experience with us. But of course, not everything that is […]
12th June 2023
You are a recently qualified driving instructor, providing driving training on the subject of the “Emergency Stop”. You feel comfortable knowing the subject well. But you […]
8th June 2023
In this blog, the franchise owner, Tom Ingram, gives some insight into his vision of how the BIG TOM driving training programme assists customers. “I […]
26th May 2023
According to the ONS, the median average salary in the UK is £33,000. One of the primary causes of dissatisfaction among UK driving instructors is failing to […]
26th May 2023
In a recent meeting between the National Association Strategic Partnership and the DVSA (20/05/2023), the subject of pupils taking driving tests in non-preferred test centres was […]
24th May 2023
Customers who obtain their driving licence in a number of days or weeks are not just happy with the service provided to them, they are delirious. […]