Take the subject of how pupils assess risk while driving. Rather than adopting fixed, standardised techniques where each pupil is treated the same, we ask our franchisees to adopt a more practical dialogue that personalises the experience for the pupil. If a pupil is repeatedly arriving at potential hazards too quickly, then there needs to be a conversation that takes place where the instructor attempts to facilitate permanent learning in the pupil.
Does the pupil make a connection between the approaching speed and increased risk? It certainly is not a given. How can we expect a pupil to manage a risky situation if they do not acknowledge a risk in the first place?
How does the speed element adversely affect a pupil’s ability to:
Once a pupil begins to raise their awareness of the consequences of the approaching speed, then they may start to pay attention to it. But even then, it is not a given that the speed element will be resolved, because there are many factors that affect a pupil’s driving behaviours. We would very much like to expand on this idea with you.
Being hyper-critical of a pupil who is not listening to you, ignoring your advice, or deliberately being reckless is not the action of a professional driving instructor who creates effective working relationships with pupils. Our pupils are unique in that they are investing in advance to a set of driving training hours (sometimes 45+) – they want to have the confidence in knowing that they are entering a learning environment that is built on trust, openness, and respect.
This means that we must behave in a manner that you or I would like to be treated ourselves. This is not a fanciful idea, with vague, meaningless objectives. Quite the opposite. The time our pupils spend interacting with BIG TOM (throughout the entire experience) is critical to outcomes; we simply do not have the luxury of wasting hours of working time on ineffective driving practice. Therefore, we spend time investing in your skills; it sets you apart from many driving instructors who can only ask customers to pay for an hour or two per week.